Refund policy

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return your item under the following conditions:

Return Period

Items may be returned within 7 days from the date of purchase or delivery.

Condition of Items

To be eligible for a return:

• The item must be in its original condition

• The item must be unused and not damaged

• The item must be returned in its original packaging

• All tags, accessories, and included materials must be intact

Items that are damaged, used, or not in their original packaging will not be accepted for return.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue as quickly as possible.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

RETURN ADDRESS

Mon Lumier

Elm Grove House

Lancaster road

Caton

La2 9hx